FAQs
General Question
Q. What is Shorely Ibiza?
Shorely Ibiza is the ultimate beach guide app, designed to help you discover the best beaches, restaurants, bars, and events in Ibiza and Formentera. It offers seamless exploration, bookings, and planning to enhance your island experience.
Q. How does Shorely Ibiza work?
Shorely Ibiza uses a user-friendly interface to provide detailed information about beaches, local hotspots, events, and dining options. You can explore, book, and plan your activities all within the app.
Q. Is Shorely Ibiza free to use?
Yes, Shorely Ibiza is free to download and use. However, certain premium features and bookings may require a fee.
Account
Q. How do I create an account on Shorely Ibiza?
Creating an account is easy! Simply download the app from the App Store or Google Play, open it, and follow the on-screen instructions to sign up using your email or social media accounts.
Q. Can I link my social media accounts to Shorely Ibiza?
Yes, you can link your social media accounts to Shorely Ibiza for a more integrated experience. This will allow you to share your favorite spots and experiences with your friends directly from the app.
Q. How do I reset my password?
If you've forgotten your password, go to the login screen and click on "Forgot Password." Follow the instructions to reset your password via email.
Support
Q. How do I contact customer support?
You can contact our customer support team by emailing support@shorelyibiza.com. We are here to help you with any issues or questions you may have.
Q. What should I do if I encounter a bug or technical issue?
If you encounter a bug or technical issue, please report it to our support team at support@shorelyibiza.com. Include as much detail as possible, such as the steps to reproduce the issue and screenshots if applicable.
Q. Can I provide feedback or suggestions for the app?
Absolutely! We welcome your feedback and suggestions. You can send your thoughts to feedback@shorelyibiza.com. Your input helps us improve and enhance the Shorely Ibiza experience.
Booking & Reservations
Q. How do I make a reservation for a beach bed or restaurant?
To make a reservation, simply navigate to the desired location within the app, and follow the booking prompts. You will receive a confirmation once your reservation is complete.
Q. Can I cancel or modify my reservations?
Yes, you can cancel or modify your reservations directly through the app. Go to your account settings and select the reservation you wish to change.
Q. Are there any fees for booking through Shorely Ibiza?
Some bookings may have associated fees, which will be clearly indicated during the booking process. We aim to keep any fees transparent and reasonable.